How is ClickUp different to Mattermost?

ClickUp vs. Mattermost: When do I use what?

ClickUp:

ClickUp is used for communication around tasks. This includes..

• Questions about tasks

• Asking for feedback & opinion & advice on your work

• Sharing documents connected to a task with team members

• Assigning tasks or action items after meetings

• Communicating when a task is done

• Tracking deadlines & timelines

• Having all resources in one single place

ClickUp is not for real-time communication. This means that you can choose when to answer a question by your team members.

Mattermost

Mattermost can be used as a group chat but also 1:1 (private conversation).

When Mattermost is used inside a group channel, use it only for general questions. This includes..

• When is our next meeting?

• Who is coming to today's training?

• Who wants to take responsibility for X?

When Mattermost is used as 1:1 chat, Mattermost is used for real-time communication. That means if someone asks you something, it usually means that they need help or an answer quickly.